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Christie

{ 3 comments… read them below or add one }

Christy March 27, 2012 at 4:25 pm

I HAVE A QUESTION ABOUT RAIN CHECKS . I TRIED TO GET A RAINCHECK FOR THE BERTOLLI PASTA SAUCE THAT IS PART OF THE SPEND 10 GET 30 PROMOTION ON SUNDAY.THE CASHIER GAVE ME ONE BUT SAID HE COULD ONLY GIVE ME A RAIN CHECK FOR THE PRICE OF THE SAUCE NOT THE ECB PART.WAS THAT TRUE ?SHOULD I GO BACK AND TALK TO A MANAGER ABOUT FIXING IT. I’M NEW TO CVS BUT THAT DOESN’T SOUND RIGHT.ANY HELP YOU GUYS COULD GIVE ME WOULD BE APPRECIATED,THANKS!

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Dana April 22, 2012 at 12:49 pm

Christy –

I continually have this or similar problems with the manager at my CVS. It’s gotten to the point where he’s even rejecting legitimate coupons and humiliating me in the process. I’ve stopped arguing with him and started calling customer service. They will listen and really follow through. It’s hard to find sometimes these days but their c.s. dept. does what they say they will do. I happen to know that the cashiers can print out a generic ECB at their machines. Just make sure it’s all written on your raincheck and don’t let them intimidate you in the store.

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Amanda March 28, 2012 at 4:17 pm

It should have included the ECB’s. As long as the deal does not state ‘no rainchecks’ then they can write one. (spend $10 get $3 ecb)
You can also buy as many of the product they have for the deal and they can write the raincheck for what you need.

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