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Please remember, I am not CVS nor am I affiliated with CVS. I am noting how to cancel the membership but if you have issues, please reach out to them DIRECTLY 1-833-320-2273. Do not leave requests or personal information below. Do, however, share with us if you were able to cancel it. 
I’ve heard from some of you that want to cancel your Carepass Membership and are having issues. FROM YOUR COMPUTER First, login to  your account HERE. You should CLICK HERE. However, just so you know how I found this page, here are the detailed instructions. My mom wanted to cancel hers, so I asked if I could do it for her, so that way I could tell you all how to do it. Then click on “My Account” on the top right corner. Then you’ll see this page above where you’ll head over to the first tab “Account Profile.” Then hit the down arrow to the right of Carepass which is the second rectangle on the left. It will read “ACTIVE, ” unless you’ve somehow successfully de-enrolled but don’t know it. Then more information will come up namely the Credit Card you’re using to pay for it and the expiration date. Towards the bottom of the expanded Carepass box click on the red text, “cancel membership online.”

UPDATE on 10/1/21 – They’ve added a page after you hit this cancel your membership online link. IT’s a page listing all the benefits you’ll lose when you cancel. You’ll want to scroll all the way to the bottom and hit CONTINUE WITH CANCELLATION. 

Then you’ll see this page below. Tell them the reason by choosing a line by scrolling thru the options in the first box. In the second box, write them a note if you’d like. Then Hit SUBMIT.

Then I got this screen.

Almost immediately, my Mom got an email confirming the cancellation.

IF YOU WANT TO DO IT FROM YOUR PHONE, open your web browser and go to CVS.com. Do not open the CVS app.  Sign in first. Then, click on the three bars on the left, then Click on My Account. Then scroll past your name, phone and card number to the second choice after the section, Communication settings to “Carepass” On the Welcome back page, scroll to the bottom. After the Membership info section keep scrolling to  Carepass Membership plan, you’ll click on the red text, “cancel membership online.” Tell them the reason by choosing a line by scrolling thru the options in the first box. In the second box, write them a note if you’d like. Then Hit SUBMIT. I did this via computer, but you should get the same message I got confirming I’ve cancelled it and until when it will be in effect.

Keep in mind that they have stated in their FAQ on Carepass that you should cancel at least 3 days before the next payment is due! I cancelled this just three days after the new month had passed, so my Mom’s membership will expire on 6/8. This is confirmed by the email but if I look in her Account Profile, it still reads “ACTIVE” immediately after. A few days later it read canceled… You can use the CVS Weekly Ad to browse CVS products without signing up.

You can contact the Carepass Department directly at 1-833-320-2273 if you have difficulties.

Please remember, I am not CVS nor am I affiliated with CVS. I am noting how to cancel the membership but if you have issues, please reach out to them DIRECTLY 1-833-320-2273. Do not leave requests or personal information below. Do, however, share with us if you were able to cancel it. 

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